Support

Please note that Oriel Lighting (Australia) Pty Ltd do not sell directly to the public. Our range of light fittings and associated products is available through most lighting retailers and electrical wholesalers throughout Australia. For details of your nearest distributor, please contact our internal sales team on 1300 450 407.

Warranty
Please contact the store where the item was purchased.

Stockists
Contact our support team for the details of a stockist near you.

Contact Us
Head Office
88 Ebbern Street
Darra Q 4076
Brisbane Australia

PO Box 686
Mt Ommaney Q 4074
Brisbane Australia

Phone +61 7 3715 9800
Fax +61 7 3715 7400


Looking for our Knowledge Base / FAQs?

Maybe there is already an answer to your question? Our Knowledge Base is a good place to start.


Contact Us

Support Contact
Please complete the form below and we will respond within the next business day.


Oriel Lighting Web Site Terms & Conditions

Sales
Please note that Oriel Lighting (Australia) Pty Ltd do not sell directly to the public. Our range of light fittings and associated products is available through most lighting retailers and electrical wholesalers throughout Australia. For details of your nearest distributor, please contact our internal sales team.

Oriel-lighting.com.au
This site is intended to offer up to date product information to our distributors, specifiers and end customers. In time it will have the functionality for account customers to log on and check pricing, availability and place orders on the warehouse.

Availability, specifications & assembly
From time to time, some items may be unavailable or out of stock. While we aim to ensure that information on this website is correct, sometimes errors do occur for which we apologise. It may be necessary to make changes to product specifications. We reserve the right to make these changes at any time and without notice. Some items may require self assembly. Damage incurred during assembly is not covered under warranty.

Images, colours & design
While every endeavour is made to accurately represent the true colour or finish of the item, we obviously cannot guarantee that the image you see on your computer screen or print out, is exactly how the item will appear in reality. If a precise colour match is critical, we recommend the purchase of a sample item. We accept no responsibility should such inspection not be undertaken.

Delivery
All orders will be dispatched from our Brisbane warehouse within two business days from receipt of order where the customer account is in order. Delivery times vary. Should express delivery be required please advise our internal sales team – and we will assist where possible.

Warranty / Guarantee
Our lighting and associated products have a 12-month warranty from date of purchase. This warranty does not cover light bulbs included with light fittings, and applies only when the fitting is used for its intended purpose. This warranty is for our products used only within Australia. If a fitting requires installation, the warranty only applies if it is installed by a licensed electrical contractor. This warranty does not cover installation or removal costs or any transport costs associated with returning product.

Australian web site
This web site may be accessed in Australia and throughout the world. Oriel Lighting (Australia) Pty Ltd makes no offer in or by this web site to sell any product or service in any country outside Australia and no representations that the content of this web site complies with the laws of any country outside Australia.

Copyright
This web site and its contents are the property of Oriel Lighting (Australia) Pty Ltd and are subject to copyright. Any use of the content, images or trademarks displayed on the web site, is prohibited without the prior written permission of Oriel Lighting (Australia) Pty Ltd.
Oriel Lighting (Australia) Pty Ltd asserts intellectual property rights over the content, images and trademarks displayed on this web site.
The Oriel Lighting logo is a registered trademark. The EOS, Earth Lighting, Allume, Lightscaping and Stylux logos are registered trademarks.